FAQ
FAQ
All our products are made in France in our partner factories in Brittany and Provence-Alpes-Côte d'Azur.
Our products are available in beauty salons, spas, organic shops and on our website www.toofruit.com.
You can find our points of sale on this page: https://www.toofruit.com/en/our-points-of-sale/
All our products are certified organic by Ecocert Greenlife according to the COSMOS repository or the Ecocert Ecological and Organic Cosmeticsrepository* and contain at least 99% ingredients of natural origin and at least 10% ingredients from organic farming**.
*except for our Jolies Mimines nail varnishes, which are over 80% bio-sourced.
**Minimum 10% organic ingredients in rinsed products, minimum 20% in non-rinsed products.
We decided to focus on children, who are no longer babies but not yet teenagers.
All our products are tested by a toxicologist for use on children and to ensure that they are safe for children over 3 years of age (5 or 6 years of age for some products), in accordance with European cosmetics regulations, i.e. from the age of 3. According to European regulations, a child remains a baby until 35 months, and becomes a child at 36 months (3 years).
We do not recommend their use below the recommended age because we do not carry out specific tests on babies (under 3 years) and therefore have no experience of the use of products below this age.
W
e don't send out samples, but feel free to visit our partner outlets, which usually have testers and samples: https://www.toofruit.com/nos-points-de-vente/
However, you can try our products with our 100% money-back voucher discovery kit! This kit contains samples and miniatures of products from our different ranges!
A dermatological bar is a gentle, soap-free cleanser.
Unlike traditional soap, dermatological bar does not result from the saponification reaction (transformation of fat into soap). It is notably composed of a foaming agent (surfactant) which, unlike soap, makes it possible to obtain a formula with a physiological pH (close to that of the skin) which is not aggressive for the skin. We have deliberately chosen an extremely gentle surfactant for children's skin (SCG Sodium Cocoyl Glutamate) which ensures high tolerance on the face and body.
You can pay by credit card or using your Paypal account.
Thanks to our partner Chronopost, delivery takes 1 to 2 days for home delivery and 2 to 3 days for delivery to a relay point in mainland France. All information on our prices and delivery methods is available here : Payment and delivery
Yes, we ship to mainland France (excluding Corsica) and Europe.
The list of countries we deliver to and the delivery rates for each country can be found on the Payments and delivery page.
Send an email to Maxime at mktdig@toofruit.com with photos of the product concerned. He'll get back to you as soon as possible!
Send an email to Maxime via mktdig@toofruit.com who will check and get back to you as soon as possible!
With our loyalty programme, you earn 1 point for every purchase you make and every €1 you spend. You can also earn loyalty points by leaving a review (+15 points) after a purchase.
When you have more than 100 points in your kitty, a €10 voucher will automatically be applied to your next order over €45 (excluding delivery costs), and will be visible in your basket.
Your balance is visible in your customer area, under "My Loyalty Points". You can see the number of loyalty points collected and the number of points to be exchanged.
The loyalty points collected have no expiry date, so they can be used at any time.
You can collect as many loyalty points as you like, but you can only use your points in increments of 100 points per order to get your £10 discount. For example, if you have 200 points, you'll need to place 2 orders over £45 each to use your 2 £10 vouchers. It is not possible to use more or less than 100 points when redeeming points.